Meet Relay.

A shipping and return system that works for you. And your customers.


92% — Amount of consumers who say they'll buy again from brands that offer easy returns.

Let’s give them what they want — while making your customer service team’s job easier than ever.

Take Relay for a spin now and get:

  • 90 day free trial;
  • And a 50% discount for a year after your trial ends!

Yes, it’s that simple, that easy, that fast.

Get it now.


Inspired by merchants. Designed for merchants.


Relay is the brainchild of project managers and developers who have been helping merchants search for powerful shipping and returns platform for over a decade.

After years of helping clients find just the right fit — only to come up dry — they decided to build one themselves.

This experience enabled them to team up with retailers, understand exact needs and goals, and design a solution that’s easy to use, easy to integrate, and easy to afford.

How Relay Works

Out-of-the-box integration

Relay instantly integrates with all of the order management, e-Commerce and catalog systems you use every day.

Real-time status updates

Create opportunities for engagement while providing up-to-the-minute updates on each shipment's route and ETA.

Faster, easier returns

Relay automates everything that can be automated — and alerts your team when something needs their attention.

Custom reporting tools

See how having access to real-time data and insights can improve every aspect of your customer experience.

Free up your customer service team to actually serve your customers.

  • Set rules based on SKU, price and many other variables
  • Create custom emails and communication triggers 
  • Identify patterns to get ahead of fraud and shrink